After my iPod video broke conveniently outside of its warranty, I spent a lot of time on the phone with apple customer supports. I noticed either a large coincidence or some sort of one name conspiracy. Due to their unorganized call center, I was transferred to several departments. I talked to a couple of male customer service repersentitives – and three females.

Each female I talked to (clearly different people) told me their name was Delaurus. This seems highly impossible to me, as Delaurus is an uncommon name – and 3 out of the 3 women I spoke to within 20 minutes shared that name.

Whats going on here?

This conincidenc took place when I spoke with the call centre located in Canada, when I spoke with the US call centre each women had a different name.

Well you know your customer service is disorganised when customers talk to enough repersentitives to notice paterns like this.

Damn iPods.